Welcome to our feedback community

Thanks for the feedback on the Droid App. We are planning on creating this, but don't have a time frame yet. If others want this app, please vote to move this up in the stack.

We absolutely agree that this is pivotal! We're anxious to get this going soon on our website to help you meet the needs of each individual member of your household.

We've been thinking along similar lines and are looking at the best ways to give you this information. Thanks for the recommendation.

We agree that food decisions are based on health, value, and taste. We're working on different ways to allow users to weight these criteria based on what matters most to them..

We'd love to be able to provide this info and are working on the best ways to get accurate store inventory information. Thanks for you suggestion!

We know that food availability varies by geography. While it is a somewhat complex problem for us to sort out, it is one that is very important to us, too. In the meantime, we are improving the ability for you to search by brands, which should somewhat help for now.

Thank you for the very thoughtful comment. Many of us here at ShopWell share a similar mentality and hope to be able to include info about food that goes beyond the individual consumer's health. Of course, we want to make sure that the info we provide is as solid as possible. We are focusing on health first but hope to branch out as soon as we feel we can do this in a responsible manner.

To work towards being more transparent in our grading, we've modified the wording on our About Us page to help explain our grades. In addition, we're working on giving more specific info about the characteristics that have raised or lowered the grade on a specific product.

Great suggestion. We're taking all of these ideas into account as we plan our next steps and will roll new features out over time.

Thank you for the note. Yes, we know this is frustrating. We are planning to get to this shortly. Once we have a date, we will let you know. Thanks, again, for giving us feedback.

We're looking into ways we can provide pricing information and are working to determine the best way to bring this information to you. Thanks for the suggestion. This is definitely on our minds, too.

We're looking at best ways to utilize our Alternatives section that you'll find on each product page. The current selections show the top-graded items in the category, but we know we have room for improvement and are continuing to update our process for picking good alternatives that are best suited to your personal needs.

This is great feedback. Thanks for the thought. This is something that we are exploring.

Thanks for your message. We have filters on the search result pages that can assist you in filtering out those products that contain the items you don’t want or shouldn’t have. After selecting your profile preferences, such as 1) things you don’t want: “high fructose corn syrup” or 2) things you shouldn’t have: “wheat”, you’ll notice the word “hide” followed by the “X” and “Hand” icons in the top right corner of the search results page. Clicking on the “X” icon will filter out your “don’t wants” and clicking on the “Hand” icon will filter out “things you shouldn’t have” from those current results. This will in turn show you the products that do not contain those items. Please give this a try and let us know if this is what you were hoping for. If you used these filters and still see ingredients listed that you did not want to see, please let us know about that as well. Thanks!

Thanks, Rod. Really good suggestion. We've been considering this and are continuously working with our network of registered dietitians to understand the best way to provide this feature. Hopefully, we will be able to provide an update on this feature in the near future.

Thanks for bringing this to our attention, Jeff. We are taking another look at the preferences with the aim to make them more clear and more useful.

Thank you for posting. We have added Heart Healthy and Digestive Health to our preference sets. We will continue to add more as we further develop our goals and conditions.

Thank you for bringing this to our intention. Products with "flour" in the ingredients should be showing the red hand and a score of 0 for profiles with a gluten allergy selected. Could you please include the name of a specific product where you noticed this issue?

Thanks Wade. Your observations about the overall context for use, and how we explain ShopWell to new users is spot on, and we will do our best to address it in a future app update. For this round we were focused on getting basic functionality into the "wild" and learning from the usage data.

We're looking to add more customizability to the site. Product display is a feature we'll be sure to look at.